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Performance management : measure and improve the effectiveness of your employees / [Richard Luecke, writer ; Brian J. Hall, subject adviser].

by Luecke, Richard.

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Boston, Mass. : Harvard Business School Press, c2006.

Personnel management.

Performance standards.

Harvard business essentials series.

xvi, 153 p. : ill. ; 24 cm.

1591398428 (alk. paper)

Includes bibliographical references (p. 137-138) and index.

Goals: guides to action -- Motivation: the not-so-secret ingredient of high performance -- Monitoring performance: looking for what's going wrong and right -- Closing gaps and improving performance : the basics of coaching -- Becoming a better coach : beyond the basics -- Formal performance appraisal: improving results through feedback -- Employee development: helping people grow in their careers -- Intractable performance problems: face them head-on -- Epilogue: what leaders must do -- Appendix A: Useful implementation tools -- Appendix B: Handling a dismissal.

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Harvard Business School.

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