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Becker, Hal B.
Subjects
Customer services.
Customer relations.
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Becker, Hal B.
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Lip service : 50 hum...
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Customer relations.
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Lip service : 50 humorous stories of the worst customer service in America and interviews with the 10 best companies in the world / Hal Becker with Florence Mustric.
by
Becker, Hal B.
Winchester, Va. : Oakhill Press, c2001.
Subjects
Customer services.
Customer relations.
Uniform Title:
At your service
Description:
xxi, 258 p. : ill. ; 22 cm.
ISBN:
1886939489
(pbk.)
Notes:
Originally published: At your service. New York : John Wiley & Sons, c1998.
Includes index.
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Status
Champaign Public Library
Nonfiction
658.812 Bec
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