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    		• Becker, Hal B.
     
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    		• Customer services.
     
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    		• Customer relations.
     
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    Lip service : 50 humorous stories of the worst customer service in America and interviews with the 10 best companies in the world / Hal Becker with Florence Mustric.
    by Becker, Hal B.
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    Winchester, Va. : Oakhill Press, c2001.
    Subjects
  • Customer services.
    •  
  • Customer relations.
    • Uniform Title: 
    At your service
    Description: 
    xxi, 258 p. : ill. ; 22 cm.
    ISBN: 
    1886939489 (pbk.)
    Notes: 
    Originally published: At your service. New York : John Wiley & Sons, c1998.
    Includes index.
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    LocationCollectionCall No.Status 
    Champaign Public LibraryNonfiction658.812 BecOn ShelfRequest Specific Item
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